Verizon Authorized Retailer – GoWireless in Roseville, CA Open now

Reviews about Verizon Authorized Retailer – GoWireless

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  July 08, 2020, by Teresa Orton
  There was merchandise on my order that I did not order or need. In addition my Verizon service was changed without being told by this store adding an extra $40.00 to my bill. I emailed a complaint to their customer service and asked to be emailed back with no reply. So the bottom line is this store is out to take your money and screw customer service. Worst experience EVER! OHHH, I couldn't post this without giving them 1 star...No stars would be more appropriate!
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  April 06, 2019, by Guy Fadollone
  Came in this store in April to upgrade from a samsung 7 to the samsung 8+ and told the clerk named Gina that I didn't want to owe anything extra. She flat out lied to my face saying that I won't owe a cent and in fact, your getting a $62 credit. Also, for being such a good customer, you are getting free glass screen protectors for as long as you have this phone. I said Wow that's great. At home after reviewing the receipt closer I realized that screen protectors were $39, not free. Also, BEWARE! They do not mail your phone back to your provider so I now owe Verizon an extra $396. So not owing anythimg has turned into a $396 pain in the ass. If I took my phone straight to Verizon i wouldn't have had this problem. This store now has a new manager and when I spoke to her she gave me ray of hope and a promise to call back. After a week of no calls, i called her back and she told me that she wouldn't be able do anything. Verizon is of no help either so now I'm just going to pay it off, leave Verizon, and plan on taking Go Wireless to small claims court.